Being able to recoup valuable time is one of the biggest advantages of business process automation. Paperwork can take up several hours in the working day (per worker), but automation allows your employees to focus on more important aspects of their role, such as creativity and innovation.
Having too many manual, repetitive tasks can cause bottlenecks at work. Not only can human error and inefficiencies result in project setbacks, but large manual workloads can make employees hate coming to work. Workplace happiness and productivity go hand-in-hand.
Reduce operational costs
Did you know that office workers spend nearly three hours a day searching for information, dealing with paperwork and processing documents? This costs global companies up to $5 trillion annually – ouch! By saving time and improving productivity, you can also save money.
Standardise business processes
Through automation, you can set a clear standard for processes moving forward. Standardisation ensures simpler workflows, better and more consistent outcomes, easier onboarding and training, and boosted output.
Automated data entry is considered to be 99.99% accurate (you can’t really get any better than that!), meaning less discrepancies and fewer delays. While errors are still possible, the cause is almost always human – so make sure processes are optimised before automating.
Another reason to invest in business automation is to improve compliance. The automation of processes provides trackable and auditable records, making it easier to check and report on regulatory compliance. With the right software, you’ll be able to set up security steps and measures, different access levels for staff, confidentiality protection, and suitable retention methods for personal data.
Provide a better customer experience
Happier workers who aren’t bogged down with manual tasks enjoy better job satisfaction and put more effort into their work, ultimately creating better products and services for customers. Automation also makes customer communications run smoothly, speeding up response time and enhancing their experience with your company.
Scale and grow
Automated processes at work help to increase scalability because these technologies grow with you. It can also make onboarding and training new members of staff easier, saving you time and money in the long-run.