How to contact us 01924 911333 [email protected]

The Identify Journey

The Identify journey started 10 years ago, under the name of Web Direct. The humble beginnings found us as a little black and white text advert proudly placed in the ‘Wakefield Express’ – how times have changed.

We work with some of our first ever clients to this day on their evolving digital projects, showcasing what a strong partnership with the right digital agency can achieve. We’d love you join us on this journey in achieving ambitious goals and creating memorable customer experiences through effective websites, clever apps and strategic digital marketing.

The story behind Identify

From small things

Identify started out just over 10 years ago
(under the name of “Web Direct”)...

After a few small “3 page” websites, Web Direct attracted its biggest client so far and was commissioned to develop an e-commerce website for a local lock and key centre (Multi Point Locks).

Did you know?

Diverse team that we are; at age 14 Liam built his first website. Meanwhile Sam was deep into his Warhammer phase and Josh had just turned 5!

2008 - 2012 : Web Direct's freelance efforts slowly transformed into Identify Web Design
Web Direct Design Invoice


The Beginning

The Identify journey officially began, taking on any work we could get our hands on (albeit sharing an office with one of our customers!)

Sam joins the team.
Identify Web Design Offices


Learning the hard way...

Our first big WordPress website win and a system build that cost us more in travel to Brighton and back than the project price…

Robbie joins us, we all get a fast-track class in hip-hop
Laptop With Block Site


Things start to take shape

The Identify team move to a bigger office, build our first app, become a white label partner to other digital agencies, and deliver over 33 projects…

Jordan joins the team...
33 WordPress Projects Completed In 12 Months


New services. New clients.

Our biggest system project win yet in a joint project with Renewi/Wakefield Council, the launch of our mailer building service.

  • Renewi Logo
  • Wakefield Council Logo
Renewi Truck


Growth, Growth & More Growth

The team expands significantly as we enter the app development arena seriously, and launch our digital marketing services whilst our website offering grows in the background.

  • Wakefield Council Logo
Josh joins us, time to get a bigger office


Coming together is a beginning; keeping together is progress; working together is success

We start to rebuild websites we launched in 2013! We love the fact that we still work with customers from the beginning.

  • Mila Maintenance & Installation Logo
  • MultiPointLocks Logo
  • MultiPointLocks Logo
Connor joins us; adding to the Wakefield Trinity following
Website On Laptop


A Place To Call Home

We finally find our home, a slight rebrand, and our team almost doubles in size to deal with ever growing demand.

  • MultiPointLocks Logo
  • MultiPointLocks Logo
  • MultiPointLocks Logo
Matt, Lawrence & Bradley all join our team. We’ll need a bigger HQ next
Identify Digital Offices