Helping DSEC Rail to keep their customers on track

DSEC Rail boast a wide-ranging portfolio of mechanical and electrical engineering works across a host of services, including design, installation, testing and security solutions.

Project

App Design & Development

Scale

6 - 9 Months

The
Brief

The Brief image

DSEC came to us with a requirement for an intuitive business management system that simplified all aspects of the business for both the admin, engineer and management teams.

They required a job management system that would house all vital information, and manage all aspects including commercial, site induction and risk assessments. The system needed to be simple and efficient to use so that engineers could complete the paperless documentation on the go, which could then be seamlessly reviewed by the admin team back at the offices.

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The Results

How could this improve your business

Health & Safety is an essential for all businesses to adhere to. Why not make compliance simpler with a platform that can handle all aspects of regulations specific to your business for total peace of mind, Keep track of your business at a glance with effective reporting across all of your KPI’s to better understand your performance, giving you the time to focus on the areas you need to.

Streamlined business processes
Reduction in administrative time
Increase in productive "on the job" time
Auditable health & safety compliance

How we achieved this

  • Dedicated back office admin view allowing the management team to see the business at a glance

  • Logical job booking process covering all relevant key details and certification requirements

  • Specific user profiles with customisable permissions

  • Optimised for tablets when engineers are on the job

What
Happened
Next?

What happened next image

DSEC continue to utilise the system daily, for their overall operation of the business. The software was widely accepted by everyone on the team, helping to make everyone’s lives that bit more simpler.

We have been in close contact with DSEC since launch to ensure we are there to iron out any issues where required. Due to the success, we have already begun discussions on a potential second phase for the system, adding further functionality to streamline processes.

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About Identify Digital

We know that when it comes to choosing a new digital agency there’s an abundance of choice. We’re known for our straight-talking and honest approach. We love working with partners who share our values to deliver the best digital solutions on time, at a fixed price that achieve unbelievable results. Sound like the type of agency you’re looking for?

A digital partner
that delivers.

We're passionate about websites, apps and digital marketing. We'll do everything in our power to deliver your project on time, on budget and most importantly with real results. We'll even try and have some fun along the way.

Meet Our Team

Support that goes
above and beyond.

We get it; digital projects can be a daunting new prospect. Our friendly team based in Wakefield, made up of project managers, designers, developers and marketeers are always here to make the complex simple.

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A reputation
that we’re proud of.

We're relied on daily by many of our partners to ensure their essential digital platforms are running smoothly. Your growth and success enables us to grow with you - we’ll stand with you every step of the way to achieve that.

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