Beanies wanted to digitalise their operations to support their rapid growth and international expansion.
DSEC asked us to create a business management system to simplify and streamline their entire operation.
Operations Platforms for Trade & Construction Businesses
Replace the spreadsheets and WhatsApp - scheduling, jobs, compliance & billing in one place.
Operations Platforms for Training Providers
Scheduling, booking, billing & certificates - without the admin chaos.
Ecommerce Platform for Suppliers & Distributors
B2B, B2C, or both - connected to your ERP, no more double-keying.
Privacy Policy
Effective Date: 01/12/2025
Identify Web Design Ltd (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
This policy applies to all personal data we collect when:
- You visit our website: https://identifydigital.co.uk
- You contact us by email, phone or online form
- You enter into a contract with us
By using our website or services, you agree to the terms of this policy.
1. Personal Data We Collect
We may collect the following categories of personal data:
- Identity & Contact Data: name, job title, company name, email address, telephone number
- Communications Data: enquiries, support requests, responses and updates
- Technical Data: IP address, browser type, operating system, device type, access times
- Usage Data: browsing actions/interactions on our website (anonymised where possible)
We do not collect sensitive personal data unless explicitly provided by you for a specific purpose.
2. How We Use Your Personal Data
We only process your personal data where we have a lawful basis to do so.
| Purpose | Legal Basis |
|---|---|
| Responding to enquiries or providing services | Legitimate interests / performance of a contract |
| Managing our relationship with you (updates, project communication) | Performance of a contract |
| Improving website functionality and security | Legitimate interests |
| Marketing communications (if opted-in) | Consent |
We do not sell or rent your personal data to anyone.
We only disclose personal data where required by law or to service providers who support our business operations (see below).
3. Data Storage & Security
Personal data is stored securely using trusted third-party cloud service providers. We apply appropriate organisational and technical controls to secure personal data, including:
- Encryption in transit and at rest
- Device security (VPN, access controls, malware protection)
- Access limited to those who require it for their role
We aim to store and process personal data within the UK or EEA where possible. If data is transferred outside the UK/EEA, it is protected with appropriate safeguards such as Standard Contractual Clauses.
4. Cookies & Website Tracking
Our website uses necessary cookies and basic analytics tools to understand how our site is used and to improve performance.
You can disable cookies in your browser settings, although some website features may not function correctly.
5. Third-Party Service Providers
We may share personal data with trusted third parties who provide technology and hosting services necessary to operate our business:
| Provider | Purpose |
|---|---|
| Google Workspace | Business email and document storage |
| TransferNow Premium | Secure file transfer |
| OneTimeSecret | Secure password/secret sharing |
| Hosting Providers (e.g., GURU, DigitalOcean) | Hosting of websites and client environments |
| Payment Processor (e.g., Stripe)* | If you make payments online |
*Only applicable if used on your website for transactions.
Each provider meets GDPR requirements or equivalent recognised data protection frameworks.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal, accounting or reporting obligations.
Retention rules:
- Marketing contact data: until consent withdrawn or inactivity detected
- Contract-related data: retained for up to 7 years for legal record-keeping
- Website analytics: anonymised where possible
Old data is securely deleted in line with our information security policies.
7. Data Breaches
If a data breach occurs that may compromise personal data, we will notify the Information Commissioner’s Office (ICO) and affected individuals where required, within 72 hours of becoming aware.
8. Your Rights
You have the right to:
- Request a copy of the personal data we hold
- Request correction or deletion of your data
- Withdraw consent to marketing at any time
- Object to processing where lawful basis is legitimate interests
To exercise these rights, contact: [email protected]
We may need to verify your identity before fulfilling any request.
9. Customers’ End Users / Website Data
When we process data on behalf of our clients (e.g., website users), we act as a Data Processor.
Processing is governed by a separate contract that sets out data protection obligations between us and our client.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The version published on this page will always be the most current.
11. Data Controller Details
Identify Web Design Ltd
Company number: 08812663
Registered office:
5, The Office Campus, Paragon Business Park
Wakefield, West Yorkshire, United Kingdom, WF1 2UY
Contact: [email protected]
Based on 82 stellar reviews
