In the midst of digital transformation, automation is the most transformative thing happening right now. The automation of processes, such as automating repetitive data entry tasks, is changing the way that every workplace functions. And it’s not just large organisations with big budgets taking advantage of this new technology.
In fact, almost two-thirds of small businesses (63%) believe that automation has helped them survive the pandemic – and 88% of SMBs say that it has allowed them to compete with larger, more established competitors by enabling them to move faster, reduce errors and offer better customer service.
If you’re wondering what automation could do for your small business, here are the top four benefits to know about: