Beanies wanted to digitalise their operations to support their rapid growth and international expansion.
DSEC asked us to create a business management system to simplify and streamline their entire operation.
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Replace the spreadsheets and WhatsApp - scheduling, jobs, compliance & billing in one place.
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Scheduling, booking, billing & certificates - without the admin chaos.
Ecommerce Platform For Suppliers & Distributors
B2B, B2C, or both - connected to your ERP, no more double-keying.
Knighton Janitorial
Hi Steve,
This is outreach -- I'll be straight about it. We build B2B ecommerce and account management platforms for distributors.
I put this page together so you can see what we actually looked at before reaching out.
A 20-year-old B2B distribution business serving public sector, education and manufacturing
Knighton has been supplying cleaning, washroom and janitorial products since 2003 -- delivering to schools, warehouses, manufacturing sites and public sector clients across the Midlands and beyond via your own drivers. That's a well-established customer base with repeat ordering patterns and, in our experience, clients who tend to have specific procurement requirements around pricing, account management and invoicing.
Your webshop exists but the B2B account management layer looks underdeveloped
You have a product catalogue and basket online, which is a solid start. But the pattern we see with distributors at your stage is that the public-facing shop is there, while the account-specific features -- trade pricing by customer, purchase order workflows, account credit management, minimum order rules -- are still handled manually by the team.
If your bigger accounts are still calling or emailing to order, or if your team is manually quoting prices for different customers, that's usually where the most admin time is going. A platform built for B2B distribution would handle this automatically.
Consumable products with high repurchase frequency are exactly where B2B ecommerce pays back fastest
Cleaning products, washroom consumables, janitorial equipment -- these are repeat purchases on predictable cycles. A B2B portal where your accounts can log in, see their contract pricing, set up standing orders and place reorders without calling anyone is a genuine time save for both sides. Your existing customers already know they need to reorder; you just need to make it easier.
What a platform for Knighton might include
- Trade account portal -- account-specific pricing, credit limits, order history
- ERP or stock system integration -- live stock levels, no double-keying on orders
- Purchase order management -- PO number capture, budget approval workflows
- Standing order / recurring order setup for repeat accounts
- Account manager dashboard -- see what each client has ordered, when, and flag anything unusual
- B2C and B2B on the same platform -- different experiences, same product catalogue
- Delivery management -- route scheduling for your own drivers
We offer a paid Ecommerce Platform Audit -- half day, produces a gap analysis, platform recommendation and system blueprint. If you go ahead with a build, the audit fee comes off the cost.
Get in touch with Liam Identify Digital -- identifydigital.co.uk
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