Beanies wanted to digitalise their operations to support their rapid growth and international expansion.
DSEC asked us to create a business management system to simplify and streamline their entire operation.
Operations Platforms For Trade & Construction Businesses
Replace the spreadsheets and WhatsApp - scheduling, jobs, compliance & billing in one place.
Operations Platforms For Training Providers
Scheduling, booking, billing & certificates - without the admin chaos.
Ecommerce Platform For Suppliers & Distributors
B2B, B2C, or both - connected to your ERP, no more double-keying.
World of Bears wanted to upgrade their eCommerce platform which had been in use for over 10 years
World of Bears, the UK’s largest independent specialist soft toy store, knew that their old system was struggling to keep up with modern user expectations and operational needs so a full overhaul was required to improve their online presence and operations.
What were World of Bears' biggest frustrations online?
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The website was old and had a poor mobile experience with limited customisation options.
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A big challenge included migrating a large amount of data from the old system to the new platform.
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The old system had many manual processes reducing operational efficiency.
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The website needed to integrate with existing systems like ePOS and third-party services such as eBay and DPD.
A WooCommerce solution to modernise World of Bears’ online operations
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We built a new, easy to use, WooCommerce website that improved user experience and subsequently increased revenue.
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Migration of all historical data from the old platform with no disruption to the business and continuity for existing customers.
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Introduced automation tools to reduce manual tasks and free up staff time and improve operational efficiency.
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Integrated with their EPOS stock system, eBay for multi-channel selling and DPD for shipping to create a connected digital business.
Digital growth for World of Bears
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Improved user experience - the modern mobile design gave a smoother shopping experience and increased customer engagement and satisfaction.
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Operational efficiency - automation and integration of manual processes reduced operational overhead so the team could focus on strategy rather than day to day admin.
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Increased sales & profitability - the new functionality and multi-channel integration gave higher conversion rates and overall profitability and a more efficient order fulfilment process.
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Future proofing - the platform met current needs but was built to scale so World of Bears can adapt quickly to future market changes and technological advancements.
Identify: Digital Utopia™ - Our 3 Step Methodology
Discovery
It all starts with a deep dive into the current performance of your website, and systems. Here we’ll understand your biggest frustrations, uncover bottlenecks and agree together on what “best-in-sector” looks like. Then we’ll roadmap a plan to get there (incorporating tailored website design and development services), to come up with a strategy that you actually understand.
Implementation
Now it’s time for the fun bit. Working with our in-house design and development teams, we’ll strategically tackle each item on your roadmap. Our proven website, system and digital marketing delivery processes mean we’ll deliver a positive ROI as soon as possible.
& Optimisation
Digital moves fast. And as your organisation continues to grow, so will both your and your customers’ needs. So we don’t just hand over your website and wave goodbye, we partner with you for the long haul, always staying on hand to support you whenever you need it through ongoing web development maintenance and support.
Want to know more? Let's talk.
Whether you’ve got a project in mind or just need to talk through some digital challenges, we’re here to listen and offer honest, practical advice on websites, apps, and systems.
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