DSEC came to us with the need for a business management system that would simplify and streamline all aspects of their business.
DSEC, a rail industry specialist, needed a job management system to house all the important information and manage commercial activities, site inductions and risk assessments. The system had to be user friendly and efficient so engineers could complete paperless documentation on the go and the admin team could review it back in the office. Our task was to build a system that would serve the admin, engineer and management teams and improve operational efficiency across the board.
An overview of what we achieved...
What were the biggest issues to solve for DSEC?
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Managing complex rail projects with multiple stakeholders, detailed timelines and strict compliance requirements was difficult with generic tools.
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Spreadsheets and manual data entry increased the risk of errors and inefficiencies and slowed down processes.
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DSEC needed a single system to manage job management including commercial details, site inductions and risk assessments and integrate with existing systems.
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Engineers needed a simple and efficient way to complete documentation in the field and sync information back to the office for review.
A bespoke business management platform for DSEC to drive operational efficiency and profitability.
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We built a bespoke business management system for DSEC. This system housed all project information and managed all aspects of their business including commercial activities, site inductions and risk assessments. The system was designed with a simple interface so engineers could complete tasks on the go and the admin team could review and manage documentation from the office.
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The system included a back office admin view for the management team to get a complete overview of the business at a glance. This allowed for better tracking of KPIs and quick decision making.
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We implemented specific user profiles with custom permissions so each team member had access to the tools and information they needed without compromising on security or usability.
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The system was optimised for tablet use so engineers could complete paperless documentation on the go. This optimisation meant all documentation could be completed in real time, reducing the need for post site visit data entry.
The custom software delivered the following benefits to DSEC...
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Simplified business processes - the system simplified all project and job management processes, reducing complexity and making it easier for teams to manage their tasks.
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Reduced admin time - by automating data handling and simplifying documentation the system reduced admin time and freed up resources for more strategic activities.
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More productive "on the job" time - engineers could complete documentation faster and more accurately in the field so more time was spent on core job activities.
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Auditable health & safety compliance - the system ensured all health and safety documentation was completed to regulation and DSEC had a robust auditable record that could withstand audit.
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Discovery
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Implementation
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