Beanies wanted to digitalise their operations to support their rapid growth and international expansion.
DSEC asked us to create a business management system to simplify and streamline their entire operation.
Operations Platforms For Trade & Construction Businesses
Replace the spreadsheets and WhatsApp - scheduling, jobs, compliance & billing in one place.
Operations Platforms For Training Providers
Scheduling, booking, billing & certificates - without the admin chaos.
Ecommerce Platform For Suppliers & Distributors
B2B, B2C, or both - connected to your ERP, no more double-keying.
You're winning work. Your team's out on site. Jobs are getting done.
But behind the scenes? Chaos.
Jobs live in spreadsheets. Updates come through WhatsApp. Your office team spends half their day chasing information that should just be there. And you - you're the bottleneck for every decision because nothing's connected.
You know it's costing you money. You just don't know how much - or where to start fixing it.
We'll spend half a day digging into how your business actually runs - not how it's supposed to run.
Then we'll show you exactly where you're leaking time, money, and sanity - and what a proper system would look like.
- A 2-hour deep dive into your current operations - how jobs come in, get quoted, scheduled, delivered, and invoiced.
- A visual map of your current process, including every spreadsheet, WhatsApp group, paper form, and "Sharon just knows" bottleneck.
- A gap analysis showing where things break down - where jobs slip through cracks, where you're doubling up effort, where information gets lost between office and site.
- A system blueprint - what a purpose-built platform could look like for your business. Not generic software. A real picture of how your ops could work.
- A ballpark investment range so you know whether we're talking £20k or £60k before anyone wastes time on proposals.
- You run a construction, electrical, mechanical, or field service business
- You've got 10-50 people (office and site)
- Jobs, customers, and teams are coordinated through spreadsheets and WhatsApp
- You've looked at off-the-shelf software but nothing quite fits
- You know you need "something" but aren't sure what
- You're a one-man band (you don't need a system yet)
- You want a quick quote for off-the-shelf software
- You're not ready to invest in fixing this properly
How It Works
20 minutes. We'll check this is right for you. No pressure, no pitch.
Half a day, usually on-site, with whoever runs your operations day-to-day.
Within a week - a clear picture of what's broken and what to build. Whether you work with us or not.
What our clients have to say
Clerks Of Works
Shanco Contracts
Because right now you're guessing.
Guessing what system you need. Guessing what it'll cost. Guessing whether it'll actually work or end up as another piece of software nobody uses. This removes the guessing.
You'll walk away knowing exactly what's broken, what the fix looks like, and what it takes to build - even if you decide we're not the right people to build it.
We've built operations platforms for electrical contractors, construction service providers, and field teams across the UK.
Ready?
Book a 20-minute call
No pitch, just a conversation to see if this makes sense.
We're Identify Digital.
12 years building the systems that run service businesses - job management, estimating, scheduling, customer portals, site apps.
We also do complex ecommerce and training systems, but that's a different conversation.
Based on 81 stellar reviews
