How to contact us
We’re here to give you easy to understand, honest and sensible advice on websites and apps and all that digital marketing stuff we do, so don’t be shy – get in touch and let us know about your digital goals.
Our Latest Results
Beanies wanted to digitalise their operations to support their rapid growth and international expansion.
Our Latest Results
DSEC asked us to create a business management system to simplify and streamline their entire operation.
Operations Platforms For Trade & Construction Businesses
Replace the spreadsheets and WhatsApp - scheduling, jobs, compliance & billing in one place.
Operations Platforms For Training Providers
Scheduling, booking, billing & certificates - without the admin chaos.
Ecommerce Platform For Suppliers & Distributors
B2B, B2C, or both - connected to your ERP, no more double-keying.
Custom Software & App Development Agency
At Identify Digital, we help clients across the UK build custom software and apps to support their businesses.
We can assist with any business need, from custom web applications, integrated business management systems, or mobile apps.
With expertise in modern technologies such as PHP, Laravel, and more, we develop software that supports long-term business growth and streamlines internal processes. You are in the right place if you are looking for a UK app development agency that understands real business needs.
Your Trusted App Development Agency & Software Consultancy
Finding a team that understands your business needs is rare.
You need people who understand both the technical and operational sides of your business, so you can focus on the business and let experts handle the technical aspects.
We work closely with you from start to finish. Our team helps shape your ideas into meaningful solutions and create software that is stable and easy to use. We work on making solutions that make work easier, whether it's a customer-facing mobile app or an internal platform for web users.
If you are looking for an app development agency that you can partner with for long-term support and stable builds, our team is here to guide you through the whole process.
What’s the Process for Developing Apps & Custom Software?
Discovery & Strategy
Our software/app development process starts with understanding your business challenges, goals, and specific requirements. This allows us to develop a strategic roadmap for the project, with your long-term business goals aligned.
Prototyping & Feedback
The first phase is about creating prototypes that are aligned with your vision and business needs. It also allows you to give early feedback so adjustments can be made at an early stage, and you get the software you actually need.
Our team of expert developers helps bring your ideas to life with complete clarity and precision. Whether it's a complex system or a mobile app, we have experience with it all.
Custom Design & Development
You will get expert designers and developers under one roof, creating a synchronised effort and process focused on delivering user-friendly, functional business software. We prioritise user experience above everything, ensure every build is responsive, and cater to specific business needs.
Our team will work closely with you in bringing your vision to life while keeping other factors like user experience, scalability, and security in mind.
Integration & Testing
We make sure to develop custom software that can smoothly integrate with your existing system and improve overall efficiency. Your software is checked under real-world conditions before it goes live, through our rigorous testing process.
Testing under real-world conditions ensures the software performs reliably for your business. It can be an iOS app, a web application, or an Android app. Testing is where quality becomes visible.
Launch & Ongoing Support
We provide ongoing maintenance and support to all of our clients to ensure all software and apps developed by our team stay secure and optimised as the business grows. As your trusted app development agency, we provide expert support, helping you add features and improve performance as you grow.
We specialise in…
Custom Software Development
Our solutions are designed to enhance your business efficiency and streamline operations. We build everything from complex business management systems to custom web applications, including custom platforms that are used to automate work, connect teams, and enhance reporting.
Web Application Development
Our team of experts creates scalable web applications using modern technologies such as PHP, Laravel, and more. As a trusted web design agency in Wakefield, we aim to create platforms that are secure, fast, and easy to manage, while being flexible enough to change as your business grows.
Mobile App Development
We strive to design and develop mobile apps that feel modern, sleek, and smooth. We create mobile solutions that keep users engaged, whether it's an iOS, Android, or web application.
Our team can provide support and expertise from start to finish if you are looking for an Android or iOS development agency that delivers premium apps.
Business Management Systems
Our business management systems help you gain better control over your operations by integrating essential processes into a single, efficient platform. These systems are customised to your needs, making them easier to scale and improve as your business expands.
API Development
We specialise in API development that enables seamless integration between your systems and third-party applications. Our APIs significantly reduce manual work and ensure smoother data exchange, making your software far more connected.
Laravel & PHP Development
Our experience and expertise in Laravel and PHP help us in creating scalable and secure applications, tailored to your business goals and needs. Our developers deliver premium quality work, whether you need a new custom build or performance improvements.
What our partners have to say
Identify have really taken our web presence to the next level and have been great to deal with.
The team responded to our brief on the Crown Commercial Services Digital Marketplace, and we're delighted they did! Even though ours was a small project, we felt highly valued as a client.
From the very start we knew we had picked the right company to deal with, very professional, all deadlines were met, great communication throughout.
To say it has been enjoyable working with the team at Identify is an understatement, and i would 100% recommend without hesitation.
Frequently Asked Questions
How do you determine the best technology stack for my project?
We start with understanding your vision, business needs, users, and your existing system during the discovery phase. Based on the data we collect, our expert developers recommend the most suitable technology stack that fits the project’s needs. PHP, React, or Laravel, the goal is to choose a technology that matches your project’s needs and helps drive future growth.
Can you work with our existing systems and data?
Our team specialises in integrating new and custom software with existing databases and systems, ensuring minimal disruption and a smooth transition. Our team makes sure data flows securely, whether you need to connect CRMs, ERPs, booking systems, etc.
How do you handle project changes during development?
We follow an agile development approach that enables our team to prioritize changes and cater to new opportunities with consistency and flexibility. Our team can adjust the focus of the project without derailing the entire build. Regular communication between the client and project manager ensures changes are made transparently and efficiently.
What is your approach to ensuring software scalability?
We design software and applications with future demand in mind; therefore, our builds can support more users, more data, and more features without performance issues. This includes using scalable technologies like Laravel and cloud-based development options, and clean development practices.
How do you ensure the software is user-friendly?
User experience is a priority in every project we deliver. We design interfaces and workflows that feel natural and reduce the learning curve for your team and your customers. We also involve stakeholders during testing, so real feedback shapes the final product before launch.
What kind of post-launch support do you offer?
We provide ongoing maintenance and support after launch. This includes security updates, performance monitoring, bug fixes, and feature improvements as your business grows. Many clients stay with us long term because they want a partner who can continue improving the software, not just deliver it once.
How do you handle data security and compliance?
Security is taken seriously throughout development. We follow secure coding practices, apply access control, and use encryption where required. We also consider compliance needs such as GDPR, especially if your system stores user data, customer records, or sensitive business information.
How do you ensure that the software meets our business objectives?
We begin with a structured discovery phase to align the build with your goals. During development, we keep communication open and involve you in important decisions, so the software stays connected to real outcomes, not just technical deliverables.
What’s the difference between mobile apps and mobile-optimised websites?
Mobile apps are installed on devices and typically provide a faster and more personalised user experience. Mobile-optimised websites run on browsers like Google Chrome and Firefox, and adjust to smaller screens without issues. Mobile apps should be your choice if you need enhanced functionality, like push notifications, offline access, etc.
How it works?
Identify: Digital Utopia™ - Our 3 Step Methodology
1
Digital
Discovery
Discovery
It all starts with a deep dive into the current performance of your website, and systems. Here we’ll understand your biggest frustrations, uncover bottlenecks and agree together on what “best-in-sector” looks like. Then we’ll roadmap a plan to get there (incorporating tailored website design and development services), to come up with a strategy that you actually understand.
2
Roadmap
Implementation
Implementation
Now it’s time for the fun bit. Working with our in-house design and development teams, we’ll strategically tackle each item on your roadmap. Our proven website, system and digital marketing delivery processes mean we’ll deliver a positive ROI as soon as possible.
3
Ongoing Partner Support
& Optimisation
& Optimisation
Digital moves fast. And as your organisation continues to grow, so will both your and your customers’ needs. So we don’t just hand over your website and wave goodbye, we partner with you for the long haul, always staying on hand to support you whenever you need it through ongoing web development maintenance and support.
Rated
Based on 83 stellar reviews
Based on 83 stellar reviews
